Chow Tai Fook Jewelry Review (do they sell good diamonds?)

The stores of Chow Tai Fook are pleasant. Those in more upmarket locations are slightly more luxurious than ones found along Nathan Road and Central, but all are decent. The sales assistants in-store are friendly and have a fair amount of knowledge regarding diamonds, though they tend to try and upsell, which can sometimes be distracting.

The diamonds sold at Chow Tai Fook are beautiful and above average compared to other physical retail stores. This is uncommon for such a large jewelry retailer since many cut corners and stock subpar diamonds.

Overall, both the experience and products offered by Chow Tai Fook are good and result in a pleasant visit.

Certification: A massive bonus at Chow Tai Fook is that they sell diamonds with GIA or AGS certification, which is not the norm with other jewelry stores in Hong Kong. One of these certifications adds value to the ring since both are trusted as great grading authorities.

Hearts On Fire: Chow Tai Fook stores Hearts on Fire diamonds that have an overwhelming brilliance. Though coming at a higher premium, these diamonds are a step above the rest when considering radiance, brilliance, and cut.

Accessibility: More than a thousand Chow Tai Fook stores are scattered around Asia, granting access to the stores and allowing customers easy access to view rings with little traveling needed.

Unfortunately, like other physical retailers, Chow Tai Fook has many more overheads to cover. In their case, this is made worse, given that they have various locations. Running a physical retail store, especially at this level, costs much more than running a single online site.

This increase in overhead trickles down to high prices of diamonds and engagement rings, which brings the company down because it affects the value of their beautiful diamonds.

When comparing a diamond from Chow Tai Fook to a similar one found at James Allen, you may see a price increase of 35%. Though this might not seem too bad if you are offered a luxurious experience, unfortunately, Chow Tai Fook does not do this well.

Chow Tai Fook allows custom orders to be created and has a page on the website. There is an option between wedding and corporate customizations, though the wedding plan is most suited to a personalized engagement ring.

Working with designers and craftsmen, customers can complete unique and special diamond engagement rings.

The Chow Tai Fook website is modern and displayed nicely with colorful pictures and beautiful imagery of jewelry. The website is easy to navigate and has a dedicated section for ideas related to weddings. This allows customers to source everything they might need for their wedding in one place.

There are stunning images available for the different rings on sale, each shown with a decent amount of information and a short description.

Brides or those looking to purchase a diamond engagement ring can find a section dedicated to them, allowing them to skip unnecessary items/pieces and focus on what they need.

Apart from dedicated pages for weddings, the company also specializes in other niche markets, such as cartoons and superhero jewelry, which is always fun to look at.

Customer service at Chow Tai Fook is good, and sales assistants go out of their way to assist customers in-store, helping them choose the perfect piece. It is extended online and through other programs offered.

Chow Tai Fook Membership: Customers can join the Chow Tai Fook Membership program, which gives them a unique shopping experience with each visit. It comes with rewards, special events, and discounts of up to 15%.

Returns: Customers can return their pieces within a stipulated time for a refund, exchange, or store credit.

Chow Tai Fook has a designated membership club for grooms and brides-to-be. Within these memberships, they will receive great exclusive offers and discounts and be allowed to pay off their purchases over 12 months. Along with the discounts offered with the membership, it is a great way to save money.

• Good quality diamonds and settings.
• Diamonds are sold with GIA and AGS certifications.
• Friendly service in-store.
• Many stores located in Hong Kong for easy access.

The diamonds and settings sold at Chow Tai Fook are nice but hold unjustified price tags. In some circumstances, you can understand paying a higher premium for an unforgettable experience. But while the Chow Tai Fook stores are friendly to visit, they are not worth such high prices.

To save money while purchasing an incredible engagement ring, shop online at James Allen or Blue Nile, which have stunning rings at great prices.