James Allen Review: Safe for Diamond Shopping?

Sharif Khan
Sharif Khan
Last Updated    EST 
Affiliate links are highlighted in red. Learn more here.

James Allen is a leader in the online engagement ring industry, one of the biggest retailers of high-quality diamonds, engagement rings, and other jewelry.

Always striving to put the customer first, James Allen has built up the perfect online jewelry store, which is an absolute pleasure to navigate. Additionally, James Allen has some of the best quality diamonds online, with GIA certification proving authenticity.

James Allen Schultz founded Jamesallen.com in 1998, along with his wife, Michelle. They were one of the first jewelers to take engagement ring shopping online. The site was inspired by James Allen’s struggle to find an engagement ring at traditional jewelers, and a look into the future told him that online was the way forward. Since then, James Allen has grown rapidly, cementing itself as one of the premier online jewelry stores.

James Allen Diamonds

Please share your review and thoughts about James Allen in the comments section below to help users better understand their products and services. 

Explore James Allen's unique super HD Video Technology for inspecting diamonds.

James Allen
  • 4.9 out of 5
    Product Quality
  • 4.9 out of 5
    Product Diversity
  • 4.9 out of 5
    Customer Service
  • 4.2 out of 5
  • 4.9 out of 5
  • 5 out of 5
    Website Use

      What James Allen Offer

      James Allen is known for its wide range of engagement rings, but it has also grown its non-engagement ring jewelry inventory to exceptional standards.

      From tennis bracelets to diamond pendants, James Allen offers the same standard and excellent quality of non-engagement ring jewelry as they do for their engagement rings. Their wide range of jewelry offers something for everyone, and they have expanded their wedding ring range.

      Using James Allen alone, buyers can complete all their jewelry shopping from A to Z. Rest assured that you will receive only the best quality jewelry designed and made with expert craftsmanship.

      What Makes James Allen Stand Out?

      James Allen is continuously revolutionizing how they approach online diamond engagement ring shopping. With the growing demand, James Allen has adapted throughout the years to create an almost perfect site for customers to use, with some of the best features around.

      Diamond Display Technology – Viewing a diamond online can be difficult, but James Allen has tackled this problem by offering a 360-degree high-definition image gallery of their diamonds. This upgrade helps customers feel confident that the diamond they buy is exceptional. For additional insights, check this press release from 2013, when James Allen introduced this revolutionary technology. 

      GIA – James Allen stands fast to provide diamonds with GIA certification, with a larger percentage of their diamonds coming with GIA certification. This provides the confidence that customers need to be sure their diamonds are of the best quality, and having certification that shows the quality and value of a diamond is so important.

      Large inventory – James Allen has over 300,000 diamonds on offer for potential buyers. This ensures that there is a diamond suited for every need and budget. Thanks to the streamlined business model, James Allen can offer these diamonds at an incredibly affordable price. Every diamond listed on James Allen is certified as Conflict Free.

      Engagement Rings at James Allen

      James Allen's Pricing

      Compared to its competition, James Allen has an excellent pricing structure, with affordable diamonds and settings that allow customers to make the most of their budget.

      When shopping online with James Allen, there is no pressure to buy a diamond, and clients can shop at their own pace without any exterior pressure. Shopping online allows you to compare prices with other online retailers for the best value.

      With such a large inventory, there is no pressure to sell a specific diamond. This goes towards customers finding their perfect diamond without any interference from the interests of the jeweler.

      James Allen Google Reviews

      Google Reviews Rating: 4.8

      James Allen's Custom Orders

      James Allen offers clients the opportunity to custom-design their own rings. Customers are able to choose their own diamonds, gemstones, metals, and settings to create the perfect ring.

      Designers at James Allen use state-of-the-art technology to bring ring designs to life, with the client’s own specifications and preferences. The process starts by choosing a centerpiece; once this is done, a representative from James Allen will contact the customer to narrow down the design requirements, after which a quote will be sent from the design team.

      Creating a custom engagement ring has never been easier. James Allen offers the perfect opportunity to make the perfect ring from the comfort of your home with the help of their incredible customer representatives.

      Wedding Wire James Allen Rating

      Wedding Wire Rating 4.8

      James Allen's Website Ease of Use

      The James Allen website is straightforward to use. From an easy interface, navigating effortlessly through the different diamonds and settings, to the seamless ordering process, shopping online at James Allen is a breeze.

      At any time, a customer can click on the chat button to receive instant help; whether it be with the selection process or assistance with the site, someone is always there to help.

      The checkout process is just as hassle-free, and clients can expect a speedy delivery of their precious jewelry.

      James Allen's Customer Service

      Purchasing an engagement ring online is a big step, and many consider it risky. James Allen offers one of the most comprehensive and helpful customer services for potential buyers, from the beginning of the engagement ring search to after-sales help. James Allen has matched its customer service perfectly to the outstanding quality of the jewelry they offer.

      James Allen's Customer Support

      James Allen has 24/7 customer support online. Sales staff within the customer support team have excellent technical knowledge and are always eager to help resolve any issues or provide information.

      James Allen Guarantee Policy

      James Allen offers by-appointment-only services in New York City and has a store in Washington, DC, the address for which is  3109 M Street NW Washington, D.C. 20007.

      James Allen's Shipping Policies

      For such precious cargo, James Allen offers free shipping within the United States and worldwide, with shipment insured. You, as a customer, are covered if anything goes wrong. For additional insights, refer to their shipping policies section.

      James Allen's 30 Day Returns

      Buying online can be daunting, and James Allen helps calm your nerves by offering a 100% refund for all purchases within 30 days. To go that one step further, they will pay for the return shopping for US customers.

      James Allen's Financing Options

      James Allen has several financing options, the best being six months of deferred interest. Once again, you can choose the financing option that suits your financial situation best with the help of one of the customer service representatives.

      Why You Should Choose James Allen

      • Large range of engagement ring settings with excellent craftsmanship.
      • Incredible range of high-quality diamonds.
      • Flawless customer service.
      • High-tech imagery allows buyers to view settings and diamonds from all angles.
      • Customization features allow you to build your perfect ring.
      • Lifetime warranty with a 30-day return policy.

      James Allen – The Perfect Choice

      Impeccable craftsmanship, high-quality diamonds, and flawless customer service all come together to make James Allen one of the best online jewelry stores for purchasing engagement rings.

      From custom engagement rings to their wide range of designed settings and exceptional diamonds, customers will indeed find the perfect engagement ring, enjoying a hassle-free purchasing process and the best customer service from any online jewelry retailer.

      Buyers cannot go wrong when purchasing an engagement ring from James Allen. Not only will this precious jewelry be of the highest quality, but it is sure to win over the love of your life.