Wempe Jewelry – A Review
Our Rating 3.5 out of 5.
Compare Wempe Jewelry with James Allen.
Wempe has been in the jewelry and watches industry for quite some time, however, this does not transpire to the jeweler having exceptional quality diamonds and engagement rings, but one would never guess this when looking at the incredibly high price tags that the sub-par jewelry holds.
To cut it short, there is no reason to visit a Wempe store. The ambiance and the sales staff are nice, but this is where the joyful part of the experience will end. With mediocre diamonds and jewelry, and prices that can never be justified, you will be much better off purchasing a diamond engagement ring online from James Allen or Blue Nile, where the jewelry is stunning and the prices are much lower.
A Brief History
Gerhard Diedrich Wilhelm Wempe started off by opening a small watch workshop, all the way back in 1878, with the help of his son Herbert, who was only 12 at the time. Follow through to 1914, and Wempe had expanded to have 4 different locations around Hamburg. The company continued to grow and in 1980, Wempe moved into international territory, opening a store in New York City.
Taken over by Kim-Eva Wempe on the 125th anniversary of the store, Wempe now brings in over 400 million Euros annually, with locations in Germany, London, New York, Paris, Vienna, and Madrid.
What Wempe Offer
There is no denying that Wempe stores have a luxurious setting, however, it is more of a generic elegance. The stores are nice, warm and inviting, but there is nothing that really stands out. The sales assistants do their best to help where they can, but at times their knowledge regarding diamonds can be limited. It will not be a negative experience in-store, but it will not be much of a memorable one either.
One important point to note is that Wempe does not utilize GIA grading for their diamonds, and instead opts of a weaker grading authority. When purchasing a diamond, it is really worth your while to look for one which has been graded by GIA, which is the most trusted and professional grading authority around the world.
The diamonds which are shown at sold at Wempe are nothing to write home about. Even with an untrained eye, it is fairly easy to see the mediocre, and at times poor quality, of the diamonds sold.
What Makes Wempe Stand Out?
Location – Wempe stores are set in some of the most fashionable and sought after locations in the world, such as New York, Paris, Madrid, and Vienna. It is worth a stop if you are touring the cities, just to be able to say you have visited.
Atmosphere – The Wempe stores do have a nice atmosphere. While it might not as great as top-end stores such as Tiffany & Co, it does offer more elegance than many other physical jewelry retailers, which is what many customers choose to pay higher premiums for.
Customer service – For a breath of fresh air, the sales assistants at Wempe are very friendly. They go out of their way to ensure the process is enjoyable for the customer, but often their knowledge or experience might be lacking.
Wempe diamonds and settings are overpriced. There is no way around this. To make matters worse, the diamonds holding such high price tags are really not great quality at all, yet still, demand a price that is way out of the ballpark.
This is where shopping online at James Allen or Blue Nile will be a saving grace. The diamonds sold online at these retailers really are exceptional and come with GIA certification, and the prices are exponentially more competitive than what you would find at Wempe. Shopping online at James Allen or Blue Nile will save you up to 60% at times, which is a figure that simply cannot be ignored.
Wempe works with customers through a custom order or remodeling process, from the first conversation to the sketches, quotes and then through the creation of the unique engagement ring or piece of jewelry. Expert craftsmen at Wempe work to ensure that even the finest of details are created to perfection, creating a piece of beauty, comfort, and quality.
Website Ease of Use
The Wempe website is a bit odd. It seems pretty disjointed, and at first seems like a beginner blog, instead of a website for a multinational company. You have to search through a bit to be able to view engagement rings, which also are not displayed as well as one would hope.
Viewing an engagement ring is a little better, there is a limited amount of images available, but enough to get a general feel of the ring. There is a fair amount of information offered for the product description, featuring the setting, style and metal, and some information provided on the diamonds set with the ring.
You will have to spend some time sifting through different information to find what you need on the site, which becomes quite laborious after a while.
Wempe can be commended on their customer service, and it is something that the company strives to better as time goes on. The sales staff is friendly and helpful, and there are some great services offered by the company.
Guarantee – Each piece of jewelry sold at Wempe is covered with a three-year guarantee which covers any manufacturing or material defects.
Jewelry Service – All jewelry purchased from Wempe can be serviced and inspected by professionals at any Wempe branch, which helps keep jewelry in the best shape possible.
Wempe Financing Options
There is no clear financing on the Wempe website, but this might be a different in-store, where there could be payment plans in place to assist with a purchase.
Why You Should Choose Wempe
- Stores have a luxurious ambiance
- Ethical sourcing of diamonds
- Friendly and helpful customer care
Wempe – Not For Engagement Rings
Wempe is well-known for being leaders in the watch retail industry, but this does not extend to its jewelry sales. High prices and low-quality make Wempe one of the jewelry retailers to avoid. Yes, the stores are nice to visit and the sales staff lure you in by being quite wonderful, but you will be paying a high price for a piece of jewelry or a diamond that will not match up to the quality you could find online at James Allen or Blue Nile, where you will be able to save so much money, but still make a purchase of a beautiful piece of jewelry.
Here is the Official Website: https://www2.wempe.com/en