Hardy Brothers Jewellers Review: Are they trustworthy

Although considered an old company, Hardy Brothers utilizes world-class design facilities, unique creative culture, and coveted artisans to ensure their vision of outstanding jewelry matches real life. Hardy Brothers have a commitment to artisanship and design that is very rare to find among retailers.

Hardy Brothers also adapts to changing times by following and responding to cultural movements to fulfill customer needs. The staff in-store are all on board and very receptive to their client's unique needs. Along with the atmosphere in-store, this creates an unforgettable experience that makes the brand what it is.

Experience: There is no doubt that the Hardy Brothers’ experience is one to remember. The stories are charming elegant, and have a luxurious atmosphere. This is further boosted by the sales staff who make customers feel at home with their warm and helpful approach.

The Royal Warrant: Hardy Brothers were awarded the Royal Warrant of Appointment by Her Majesty the Queen. The company has served each sovereign since George V and, to this day, continues to serve Australian families and leaders.

Sustainability: From the procurement of precious materials and stones to the manufacturing of the products, Hardy Brothers strives to have a positive impact both socially and environmentally.

For a brand such as Hardy Brothers, paying a high premium for the diamonds and settings can undoubtedly be expected. But compared to a site like James Allen, there is a huge difference. The diamonds and settings at Hardy Brothers are stunning, but a buyer can find just as beautiful diamonds and settings at James Allen for a lower cost. There is a price difference of up to 50% or more between Hardy Brothers and a site such as James Allen or Blue Nile, a difference that cannot be ignored easily.

With an internationally renowned team of designers and fine jewelers, in-house facilities at Hardy Brothers allow customers to design customized precious pieces to suit their tastes and styles. The design process is assisted by professionals from start to finish and ensures that customers are left happy with their one-of-a-kind piece.

The Hardy Brothers’ website is just as luxurious as one would expect. It is a simplistic beauty and truly represents the brand's ethos overall.

Many filtering options are available, from product type to collection, material, and stone.

The engagement rings are all displayed beautifully, with a few differently angled images to view. Details and specifications are offered for each ring, and there is an option to book a viewing appointment with one of the stores to view the ring in real-time. This merging of online and physical retailing partially relinquishes the doubt some customers might have about shopping for stones online.

Other information, such as diamond education, can easily be found on the site, which helps customers feel more confident about their choices.

Hardy Brothers prides itself on providing customers the best experience possible, beyond in-store expertise to after-sales and extra services.

Valuations: For insurance purposes, Hardy Brothers will re-value a piece of jewelry every two years to help its buyer be fully covered.

Repairs: Master artisans at Hardy Brothers will restore, repair, or redesign jewelry items with state-of-the-art tools.

Warranties: Items will be replaced or refunded for significant faults, and customers will be compensated for other reasonable damage and loss.

Hardy Brothers work with HSBC and Humm to offer interest-free financing programs to help support purchasing luxury jewelry and timepieces.

• A brand experience that cannot be matched
• Fine-crafted jewelry and engagement rings
• Luxurious store settings and helpful staff

Hardy Brothers offers their customers a remarkable experience, from their luxuriously modern stores to the helpful staff and meticulously and beautifully designed jewelry and engagement rings. Through this, customers can expect to pay an incredibly high premium for these pieces and their experience. However, a customer’s budget will extend further when purchasing online at James Allen and Blue Nile if they are willing to forgo the brand experience.