Hardy Brothers Jewellers Review | Are They Trustworthy?

Hardy Brothers Jewellers Review | Are They Trustworthy?

Hardy Brothers Jewellers Review | Are They Trustworthy?

Posted by Rebecca B. on 3rd Jan 2020

Hardy Brothers Jewellers Review

Hardy Brothers Jewellers – A Review

Our Rating 4.2 out of 5.

Compare Hardy Brothers Jewellers with James Allen.

The Hardy Brothers stores are fairly different. The Sydney store is great, and gives customers a truly luxurious experience, for those who are willing to pay a premium price. The Melbourne location is more disappointing, with a lack of service and quality, but still with incredibly high premium prices.

Hardy Brothers are known for their elegance, class, and luxury that they hold so high, and they do manage to achieve this, but at a price. Customers would be able to save a substantial amount of money on a diamond engagement ring when purchasing one from Blue Nile or James Allen, and the difference is substantial enough to sway most to shop online instead.

James Allen

A Brief History

Hardy Brothers have a lengthy history. John Hardy left Nottinghamshire in England and arrived in Australia in 1853. It was then that he started Hardy Brothers, and began trading from Jamison Street in Sydney. A couple of years after this, he opened up a showroom in Hunter Street, which became where Hardy Brothers would be set for the next 80 years.

The story of Hardy Brothers is a successful one, and the company has continued to flourish. Hardy Brothers gained notoriety when they introduce silver cutlery and silver plates to Australia. Follow on to 1894, a second showroom opened in Queen Street in Brisbane, then another opening of a showroom in Melbourne in Collins Street in 1918.

With a history of over 160 years, Hardy Brothers have continued to excel with service, design, and quality, and giving their customers a unique and memorable shopping experience that is difficult to come by. They are known to stock only the best jewelry, giftware and timepieces in Australia.

There is also the Hardy Brothers Jewellers Service and Manufacturing division, which specialize in the manufacturing and design of trophies. This repertoire includes the Emirates Melbourne Cup Trophy, The Cup from Her Majesty Queen II’s, and the V8 Supercar Championship Trophy.

What Hardy Brothers Offer

Although considered an older company, Hardy Brothers utilize world-class design facilities, unique creative culture, and coveted artisans to ensure that their vision of outstanding jewelry is matched in real life. Hardy Brothers have a commitment to artisanship and design that is very rare to find between retailers.

Hardy Brothers also keep up with the times by ensuring to follow and respond to cultural movements in order to fulfill customer needs. The staff in-store are all on board and are very receptive to the unique needs of their clients. Along with the atmosphere in-store, this creates an unforgettable experience that makes the brand what it is.

What Makes Hardy Brothers Stand Out?

Experience – There is no doubt that the Hardy Brothers experience is one to remember. The stores are charming, elegant and have a luxurious atmosphere. This is then boosted by the sales staff who make customers feel at home, with a warm and helpful approach.

The Royal Warrant – Hardy Brothers were awarded the Royal Warrant of Appointment to her majesty her Queen. The company has served each sovereign since George V and to this day continues to serve Australian families and leaders.

Sustainability – Beginning with the procurement of precious materials and stones, to the manufacturing of the products, Hardy Brothers strive to have a positive impact both socially and environmentally.


Hardy Brothers Pricing

For a brand such as Hardy Brothers, there is no doubt that you can expect to pay a high premium for the diamonds and settings. Compared to a site like James Allen, there is a huge difference. The diamonds and settings at Hardy Brothers are stunning, but you can find just as beautiful diamonds and settings at James Allen for a lower cost. You will find a difference of up to 50% or more between Hardy Brothers and a site such as James Allen or Blue Nile, which is a difference that is very difficult to ignore.

Custom Orders

With an internationally renowned team of designers and fine jewelers, in-house facilities at Hardy Brothers allow customers to design their own precious pieces to suit their tastes and styles. The design process is assisted by professionals from start to finish and ensures customers are left happy with their one-of-a-kind piece.

Website Ease of Use

The Hardy Brothers website is just as luxurious as you would expect. It is simplistic beauty, and truly represents the ethos of the brand overall.

There is a fair amount of filtering options available to choose from, from product type to collection, to material and stone.

The engagement rings are all displayed beautifully, with a few differently angled images to view. Details and specifications are offered for each ring, and there is an option to book a viewing appointment with one of the stores to view the ring in real-time. This merging of both online and physical retailing does a lot to ease some of the doubt some customers might with shopping for such a large item online.

Other information can be easily found on the site, such as diamond education which helps customers feel more confident about their choices.

Customer Service

Hardy Brothers pride themselves on providing customers with the best experience possible, and this goes beyond the experience in-store to aftersales and extra services offered.

Valuations – For insurance purposes, Hardy Brothers will re-value your jewelry every 2 years to help you be fully covered.

Repairs – Master craftsmen at Hardy Brothers will restore, repair or redesign items of jewelry, with state of the art tools.

Warranties – Items will be replaced or refunded for major faults, and customers will be compensated for other reasonable damage and loss.

Hardy Brothers Financing Options

Hardy Brothers work with HSBC and Humm to offer interest-free financing programs to help support the purchasing of luxury jewelry and timepieces.

Why You Should Choose Hardy Brothers

  • A brand experience that cannot be matched
  • Fine crafted jewelry and engagement rings
  • Luxurious store settings and helpful staff

Hardy Brothers – Premium Brand Experience

Hardy Brothers do offer their customers a truly remarkable experience, from their luxuriously modern stores to the helpful staff, and the meticulously and beautifully designed jewelry and engagement rings. Through this, customers can expect to pay an incredibly high premium for these pieces and the experience. Your budget will be able to extend much further when purchasing online at James Allen and Blue Nile if you are willing to forgo the brand experience.

Here is the Official Website: