Gubelin Switzerland Jewelers Review (known for quality)

Sharif Khan
Sharif Khan
Last Updated    EST 
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Gubelin is one of the oldest jewelers around, with a history dating back to 1854 when the first watchmaker House of Gubelin was opened in Lucerne. During the 1920s, the company expanded to selling jewelry and has remained family-owned and operated till today.

There are 8 Gubelin boutiques in Switzerland and a boutique each in Hong Kong and Kuala Lumpur.

Compare Gubelin Switzerland Jewelers with James Allen.

Gubelin offers customers the experience they would ideally want to go through when shopping for engagement rings. The customer service is excellent; the store is luxurious and gives off a higher-class feel; and most importantly, the high-quality rings and diamonds.

While these are all great factors to consider and make the process enjoyable and worthwhile, customers can expect a higher price than usual. Besides, the selection can be limited at times. But if you find yourself in Switzerland, Gubelin is one of the better stores to visit.

Gubelin
  • 4.4 out of 5
    Product Quality
  • 4.2 out of 5
    Product Diversity
  • 4.4 out of 5
    Customer Service
  • 4.2 out of 5
    Sustainability
  • 3.9 out of 5
    Price
  • 4.1 out of 5
    Website Use

      What Gubelin Offer

      Gubelin offers its clients a luxurious and elegant shopping experience without being too overwhelming or uncomfortable. The sales staff tries to ensure that customers enjoy their time at the stores. They are friendly, helpful, knowledgeable in diamonds, and not pushy. In short, visiting a Gubelin store is a pleasant experience all around.

      To make the experience more worthwhile, Gubelin displays some stunning diamonds and engagement rings. The stones are all sold with GIA certificates, which is a huge positive. Moreover, the general cuts, clarity, and color of the diamonds are incredible. You can easily find a diamond and engagement setting of your liking at Gubelin, though their selection is slightly limited.

      What Makes Gubelin Stand Out?

      GIA Certification: A huge benefit of shopping at Gubelin is that you will be purchasing a diamond with a GIA certification. Many physical retail jewelers try to cut costs by not offering GIA certificates, undermining their importance.

      Expertise: Gubelin prides itself in being an internationally operating company. It carries values that thrive from an intensive intercultural exchange. This ethos has allowed them to create a workforce of experts from all over the world.

      Diamond engagement rings: The diamond engagement rings sold at Gubelin are gorgeous. They have all been handcrafted phenomenally and are some of the most stunning pieces.

      Experience: The Gubelin stores offer customers a comfortable, luxurious experience in-store. The stores are wonderfully designed and decorated, all set in locations conducive to the special experience.

      Gubelin Pricing

      As incredible as the experience and products are at Gubelin, the pricing does bring them down. Although many people would choose to pay extra for the experience in-store by buying stunning diamonds and engagement ring settings, you will be able to find just as gorgeous rings and diamonds from Blue Nile or James Allen for a much lower cost. The price increase can sometimes be up to 2.5 times more, making them almost unaffordable and cutting the value of the purchase down drastically.

      Website Ease of Use

      The website for Gubelin is beautiful and only adds to the upper-class experience you can expect from the store.

      Browsing for an engagement ring can be tricky since no set engagement ring section exists. Instead, you will need to filter through different options to view an engagement ring. Luckily, there are various filtering options available, which is why the process is not too confusing or time-consuming.

      The rings are displayed beautifully, though unfortunately, there are not enough options for viewing rings from different angles. A short description is available for each ring as well—you can choose the center stone you would like paired with it. To make it easier, the list of appropriate diamonds to pair with the ring contains the carat, the cut, the color, and the clarity, making choosing it that much easier.

      Other information on the site is easy to find, and a useful FAQ section for questions pop up often.

      Customer Service

      Gubelin does treat customers well, both with in-store visits and with the after-sales experience. The sales assistants are competently able to assist customers, and there is also a helpful customer care contact on the site.

      Shipping: Shipping is free for customers, and items are shipped within Switzerland within two days.

      Returns: Products can be returned within 14 days of purchase if the appropriate return form is filled in. The products must be in their original condition, with all accessories intact. No custom orders are qualified to be returned.

      Check-ups: Gubelin offers regular checkups for all jewelry purchased from them, including the professional cleaning of these items.

      Gubelin Jewelry Hotel: Gubelin offers customers a safe place to store their jewelry and precious jewels while on vacation, securely and safely holding them in the Gubelin Jewelry Hotel.

      Gubelin Financing Options

      Customers can purchase from Gubelin using Visa or MasterCard. There is no specific financing available.

      Why You Should Choose Gubelin

      • Incredible experience in-store at luxury locations
      • Stunning diamonds and engagement rings
      • Diamonds are GIA certified

      Gubelin – The Comfortable End of Luxury

      Gubelin has perfectly balanced luxury and comfort, giving their customers the most enjoyable experience without seeming too overwhelming. The diamonds and engagement rings are stunning, and the in-store staff offers great help.

      The problem comes with the price tags being extremely high. You can find a beautiful ring of similar quality from James Allen or Brilliant Earth at a more affordable price. Whether the experience is worth paying extra for is up to you.