Gubelin Switzerland Jewelers – A Review
Our Rating 4.4 out of 5.
Compare Gubelin Switzerland Jewelers with James Allen.
Gubelin offers customers the experience they would ideally want to go through when shopping for engagement rings. The customer service is excellent; the store is luxurious and gives off a higher-class feel; and most importantly, the rings and diamonds are high quality.
While these are all great factors to consider and make the process enjoyable and worthwhile, customers can expect a higher price than usual. Besides, the selection can be limited at times. But if you find yourself in Switzerland, Gubelin is one of the better stores to visit.
A Brief History
Gubelin is one of the oldest jewelers around, with a history dating back to 1854 when the first watchmaker House of Gubelin was opened in Lucerne. During the 1920s, the company expanded to selling jewelry and has remained family-owned and operated till today.
There are 8 Gubelin boutiques in Switzerland and a boutique each in Hong Kong and Kuala Lumpur.
What Gubelin Offer
Gubelin offers its clients a luxurious and elegant shopping experience without being too overwhelming or uncomfortable. The sales staff tries their best to ensure that customers enjoy their time at the stores. They are friendly, helpful, knowledgeable in diamonds, and not pushy at all. In short, visiting a Gubelin store is a pleasant experience all around.
To make the experience more worthwhile, Gubelin displays some stunning diamonds and engagement rings. The stones are all sold with GIA certificates, which is a huge positive. Moreover, the general cuts, clarity, and color of the diamonds are incredible. You can easily find a diamond and engagement setting of your liking at Gubelin, though their selection is slightly limited.
What Makes Gubelin Stand Out?
GIA Certification: A huge benefit of shopping at Gubelin is that you will be purchasing a diamond with a GIA certification. Many physical retail jewelers try to cut costs by not offering GIA certificates, thereby undermining their importance.
Expertise: Gubelin prides itself in being an internationally operating company. It carries values that thrive from an intensive intercultural exchange. This ethos has allowed them to create a workforce of experts from all over the world.
Diamond engagement rings: The diamond engagement rings sold at Gubelin are gorgeous. They have all been handcrafted most phenomenally and are some of the most stunning pieces around.
Experience: The Gubelin stores offer customers a comfortable, luxurious experience in-store. Not only are the stores wonderfully designed and decorated, but they are also all set in locations conducive to the special experience.
As incredible as the experience and products are at Gubelin, the pricing does bring them down. Although many people would choose to pay extra for the experience in-store buying stunning diamonds and engagement ring settings, you will be able to find just as gorgeous rings and diamonds from Blue Nile or James Allen for a much lower cost. The price increase can, at times, be up to 2.5 times more, making them almost unaffordable and cutting the value of the purchase down drastically.
With an expert team of artisans and craftsmen, Gubelin work to create custom engagement rings to suit the diamonds they are set with. Customers can browse through different styles, settings, and diamonds to create the perfect pair, ensuring that their engagement ring is one of a kind and has a personal touch.
Customers can also discuss the idea of one-off creations and work with experienced goldsmiths and gem setters.
Website Ease of Use
The website for Gubelin is beautiful and only adds to the upper-class experience you can expect from the store.
Browsing for an engagement ring can be tricky since there is no set engagement ring section. Instead, you will need to filter through different options to view an engagement ring of your choice. Luckily, there are various filtering options available, which is why the process is not too confusing or time-consuming.
The rings are displayed beautifully, though unfortunately, there are not enough options for viewing rings from different angles. There is a short description available for each ring as well—you can choose the center stone you would like paired with it. To make it easier, the list of appropriate diamonds to pair with the ring contains the carat, the cut, the color, and the clarity, making choosing it that much easier.
Other information on the site is easy to find, and there is a useful FAQ section for questions that pop up often.
Gubelin does treat customers well, both with in-store visits and with the aftersales experience. The sales assistants are competently able to assist customers, and there is also a helpful customer care contact on the site.
Shipping: Shipping is free for customers, and items are shipped within Switzerland within two days.
Returns: Products can be returned within 14 days of purchase if the appropriate return form is filled. The products must be in their original condition, with all accessories intact. No custom orders are qualified to be returned.
Check-ups: Gubelin offers regular checkups for all jewelry purchased from them, including the professional cleaning of these items.
Gubelin Jewelry Hotel: Gubelin offers customers a safe place to store their jewelry and precious jewels while they are away on vacation, securely and safely holding them in the Gubelin Jewelry Hotel.
Gubelin Financing Options
Customers can purchase from Gubelin using Visa or MasterCard. There is no specific financing available.
Why You Should Choose Gubelin
- Incredible experience in-store at luxury locations
- Stunning diamonds and engagement rings
- Diamonds are GIA certified
Gubelin – The Comfortable End of Luxury
Gubelin has achieved the perfect balance between luxury and comfort, giving their customers the most enjoyable experience without seeming too overwhelming. The diamonds and engagement rings are stunning, and the staff in-store offer great help.
The problem comes in with the price tags being extremely high. You can find a beautiful ring of similar quality from James Allen or Blue Nile at a more affordable price. Whether the experience is worth paying extra for is up to you.
Here is the Official Website: https://www.gubelin.com/cms/en/