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The Brownlee Jewelers stores offer little in the way
 of experience. The stores must hold up to the luxury experience you expect when
 purchasing a high-value piece. Instead, they rely only on boards and
 advertisements, exponentially dulling the experience.

The staff in-store is friendly, and though it is always a
 feature to look for in a store, they need to offer their customers more diamond
 education and assistance when deciding on a diamond or setting.

Diamonds at Brownlee Jewelers are sold with&nbsp;<a href="https://www.petragems.com/education/diamond-certification/">EGL certificates</a>,
 which do not cement the stones' actual qualities. The EGL does not hold strictly
 to the grading of diamond properties, but it still is better than nothing.

The quality of the diamonds, store settings, and lack of
 information offered by sales staff do not draw customers back.

What Brownlee Jewelers Offer

History:&nbsp;What
 Brownlee Jewelers do have going for them is that they have remained a family-owned
 business for over 80 years. Each of their eight stores is locally owned and
 operated, building trust within the local community.

Settings:&nbsp;Putting
 the diamonds aside, the settings sold at Brownlee Jewelers are nice. They have
 all the standard shapes and styles available; all crafted beautifully.

Sales:&nbsp;Many
 retailers do not offer substantial sales on their jewelry, but Brownlee
 Jewelers do. Their online site always shows the current sales, and you can
 often pick up 50% off on an engagement ring setting of your choice.

Kimberley Process:&nbsp;Brownlee
 Jewelers adhere to the&nbsp;<a href="https://www.petragems.com/blog/blood-and-conflict-diamonds/">Kimberley Process</a>&nbsp;to
 ensure their diamonds are conflict-free and ethically sourced, a huge selling
 point for many customers.

What Makes Brownlee Jewelers Stand Out?

There is no way around the fact that the diamonds at
 Brownlee Jewelers are overpriced. What makes matters worse for them is that the
 diamonds could be of better quality. Hence, you may quickly find a better diamond at the
 same or lower price at James Allen.

The diamonds at Brownlee Jewelers can cost up to 40% more
 than their counterparts at James Allen. Ironically, as contended before, the
 high price increase is not justified given their diamonds' quality. This
 implies you will only get something special for the extra money spent.

Some stores offer a unique experience, or brand name, to
 justify their&nbsp;<a href="https://www.petragems.com/diamond-prices/">diamond prices</a>, but
 Brownlee Jewelers do not. Their service is possibly lower than other retailers,
 and the diamond quality is another story.

Brownlee Jewelers Pricing

Brownlee Jewelers allow customers to design their
 engagement ring or jewelry piece from scratch. The custom design department
 works closely with the clients to create a unique piece using CAD/CAM. A team
 of designers works to perfect the initial idea, while the artisans work to
 build up the engagement ring to these specifications.

Custom Orders

Brownlee Jewelers do excel when it comes to their online
 site. It is clean, pleasant, and full of simple, effective coloring and
 imaging.

Unlike many other physical retailers, the online store has
 been built to suit the needs of online clients. The filtering options for
 searching engagement rings are beneficial, with many filtering options to
 narrow your search.

There are great photos of the ring you choose to view and
 quite a vast amount of information to digest to help you decide. The ring will
 also show the EGL grading card to help understand the qualities and values.

The purchasing process on the site is easy enough. Besides,
 there is a pop-up chat button to access customer care should you need it easily.

Website Ease of Use

Brownlee Jewelers do claim to offer superb customer
 service. However, this may not be observed in-store, not necessarily due to the
 enthusiasm of the sales assistant lacking but to the information and education
 offered to clients. Online is a reasonably different story, with many resources available to help the client along the purchasing process.

Returns:&nbsp;If
 customers need to return their purchase, they can do so in 30 days for a full
 refund, exchange, or in-store credit.

Shipping:&nbsp;Free
 shipping is offered for purchases over $250, with priority shipping exceeding
 $1,000.

Free Nationwide
 Warranty:&nbsp;The Free Nationwide Warranty covers re-tipping prongs,
 inspections of channels and settings, re-sizing, tightening stones,
 refinishing, and polishing.

Customer Service

The purchase can be financed through the Synchrony
 Financial Luxury Card at Brownlee Jewelers, which features a simple credit
 application process, low monthly payments, and special financing. Moreover, the
 card does not tie up other credit lines.

It also allows customers to purchase their dream items with
 financing options suited to their needs and budget.

Brownlee Jewelers Financing Options

<ul type="disc">
 <li class="MsoNormal">Beautiful
 settings</li>
 <li class="MsoNormal">Adherence to
 the Kimberley Process</li>
 <li class="MsoNormal">Family-run
 business for over 80 Years</li>
</ul>

Why You Should Choose Brownlee Jewelers

Nobody should feel the need to purchase their engagement
 ring from Brownlee Jewelers. The customer service could be more exceptional, and the in-store experience is common. You will find much better diamonds
 at a lower price online at <a href="https://www.jamesallen.com/loose-diamonds/all-diamonds/?a_aid=5c83f22427304" class="external" target="_blank" rel="nofollow">James Allen</a> or <a href="https://www.petragems.com/blue-nile-review/" class="external" target="_blank" rel="nofollow">Blue Nile</a>.

Some physical retailers retain their customers through
 higher prices with a personalized, luxury experience, but Brownlee Jewelers still need to. Therefore, you must take your budget online to extend it further and get
 value for your money and time.

Brownlee Jewelers - Save Your Money Online

Brownlee Jewelers are one of the oldest jewelers in the
        United States. The company's history starts over 80 years ago, founded in 1936
        in the Ca

Brownlee Jewelers In-Depth Review (are they trustworthy?)