Privacy Notice


This privacy notice discloses’s privacy practices. In this notice, we will highlight 1) the type of information we collect and how you can change your personal information on this website; 2) how such information is stored and used; and 3) what measures we take to protect your information.

Information Collection, Sharing, and Use:

We only have access to information you voluntarily share with us. Petra Gems will keep your data secure. We will not share your data with any third party other than law enforcement authorities when needed. We will only contact you when you make a purchase. We will send you quarterly newsletters if you subscribe to our newsletters. 

We will not use your personal information for any other marketing related initiatives. We will only use your information to respond to your inquiries or update you about the status of your purchase. We will also comply with state and federal laws to the best of our ability and knowledge. 

Control and Access to Information:

After creating an account at, you will have full control over what information you share with us and how to change or delete it. You can also skip the registration process by checking out as a guest in which case we will only retain your contact information and billing/shipping address for our records. If you face any problem or have concerns over how we use your data, please email us at or call us at 888-490-0637 at any time.


PetraGem's shopping cart is managed by BigCommerce. All data is securely managed by BigCommerce. GeoTrust, a large digital certificate provider, is also keeping this site secured through their QuickSSL certificate. GeoTrust is owned by Symmatic.  

All payments will be transmitted through secure and encrypted channels. We will use leading payment gateways to process financial transactions. Currently we use PayPal and Intuit as our main processors.

Updates to Privacy Policy:

We may update this privacy policy periodically without notification. Please visit this page when necessary to check for updates.

Please contact us immediately at 888-490-0637 or if you notice that we are not abiding by our privacy policy.