Dunkin’s Diamonds Review | Are They Trustworthy?

Dunkin’s Diamonds Review | Are They Trustworthy?

Dunkin’s Diamonds Review | Are They Trustworthy?

Posted by Rebecca B. on 1st Nov 2019

Dunkin’s Diamonds Review

Dunkin’s Diamonds – A Review

Our Rating 3.9 out of 5.

Compare Dunkin’s Diamonds with James Allen.

Dunkin’s Diamonds is a favorite among local shoppers, with customers drawn in by their great customer service andan impressive selection of engagement rings and other jewelry.

Service in-store has always been a strong point for Dunkin’s Diamonds, who pay attention to keeping their customers happy in whichever way possible. Due to this, Dunkin’s Diamonds is worth a visit for those who are looking for a more personal experience, but if you are looking to save some money on an engagement ring, you might want to look at online Jewelers such as James Allen or Blue Nile.

While you might not always be getting the best value for your money, and with sometimes limited selection, Dunkin’s Diamonds will make you feel welcomed and see to your jewelry needs.

James Allen

A Brief History

Stuart Dunkin is known as The Diamond Man, when he started a jewelry company in Ohio over 60 years ago, which he eventually sold. However, Stuart Dunkin still wanted a foot in the jewelry industry and opened Dunkin’s Diamonds, which now features ten stores between Ohio and Florida, mainly found in Columbus and Fort Myers.

The business has grown to become a favorite for locals in the area, as well as to include a comprehensive website to fulfill online customers as well.

What Dunkin’s Diamonds Offer

Walking into a Dunkin’s Diamonds store will offer you the experience you should receive when purchasing engagement rings, a classy and luxurious environment. Display cases are beautifully displayed around the store, highlighting the fair range that Dunkin’s Diamonds have on offer.

For many, the ability to visit an actual store to view the jewelry first hand is a major benefit, and Dunkin’s Diamonds offer customers the ability to do this while offering a memorable experience as well.

Dunkin’s Diamonds do sell their diamonds with grading reports, but these range from certifiers such as GIA, which is the best report to get, and AGS reports which do not necessarily state the exact properties of the diamonds. Either way, it is always better to buy a diamond with a report than none at all.

The diamonds themselves are of great quality, and the engagement ring settings are just as beautiful. However, it is always best to have an appraisal done to be sure that it is as good as you can get.


What Makes Dunkin’s Diamonds Stand Out?

Guaranteed quality – Dunkin’s Diamonds go out of their way to ensure that each piece of jewelry they sell has been personally guaranteed for quality and craftsmanship.

Diamonds – The diamonds sold at Dunkin’s Diamonds are really of good quality. Sold with certifications, the properties of the diamonds are open for viewing, and with a good eye, you will notice that the diamonds have a good cut and clarity, perfectly fitting into a suited setting.

Customer service – Being a family run business for 3 generations, and putting so much emphasis on making customers happy, Dunkin’s Diamonds have done well to portray themselves as a jeweler for the people. New customers are drawn in by the promise of great service, and repeat customers come back for exactly the same reason.

Dunkin’s Diamonds Pricing

While Dunkin’s Diamonds claims to sell the lowest priced diamonds around, their prices do tend to be slightly higher than what you might find at James Allen or Blue Nile. You will probably save around 30% when buying online. However, the quality of the jewelry and the customer service offered at Dunkin’s Diamonds do make the price hike worth it for some customers.

Custom Orders

To make creating your own engagement ring easy, Dunkin’s Diamonds have a full page on their website dedicated to just that. On the page, you are able to search through thousands of diamonds, being able to filter down as you go, to choose the one that is right for you.

From there, you can look through the different settings offered. You are able to choose from a classic solitaire setting to more unique designs that will be sure to give you what you want. The process is fairly easy, and there is the option to ask for help along the way or to request further information on the process, the diamond, or the setting if any is needed.

Website Ease of Use

Dunkin’s Diamonds have done well to create an easy to navigate and appealing website. The options of pages to follow are laid out very clearly, and the pictures and graphics on the site are beautiful, but not overwhelming at all.

When viewing an engagement ring, you are met with a clear and stunning picture of the ring, although it is a stock image. You are able to view the ring from different angles, and there is quite a bit of information on offer for the setting as well. You will, however, need to match a diamond to the setting, as they are not sold ready-made online.

The site clearly shows all customer service options, policies, and contact avenues, for easy purchasing.

Customer Service

Dunkin’s Diamonds are favored for their great customer service, and this transpires from in-store service to after-sales as well. Their reliable support is open to customers at all times online, and in-store sales staff are always willing to help.

Return Policy – There is a 30-day return policy for all diamonds and jewelry purchased from Dunkin’s Diamonds. The store will offer a full refund or exchange on the item, with no questions asked.

Lifetime Warranty – All jewelry purchased from Dunkin’s Diamonds are sold with a lifetime warranty for any manufacturing defects, where the item with be repaired or replaced at no additional charge.

Free Shipping – Dunkin’s Diamonds offer free shipping to all US destinations for purchases over $250. The items are all securely packaged and insured for the duration of shipping until safely received by the customer.

Free Lifetime Cleaning and Inspection – Items purchased from Dunkin’s Diamonds come with free lifetime cleaning and inspection, where the shipping is covered by the store as well.

Dunkin’s Diamonds Financing Options

There are a few financing options to choose from at Dunkin’s Diamonds, depending on whether you are making a purchase in-store or online. Online purchases come with a financing option of PayPal credit, which offers 6 months free interest on purchases over $99, with easy account management.

In-store financing includes a special financing option with low minimum monthly payments, with a credit card that can be used in-store for various different purchases.

Why You Should Choose Dunkin’s Diamonds

  • Very helpful in-store service
  • A beautiful selection of diamonds and engagement rings
  • Various certifications sold with diamonds, between GIA and AGS
  • Lifetime warranty offered on all jewelry bought
  • Financing options available for in-store purchases and purchases made online

Dunkin’s Diamonds – The Friendly Local Jeweler

Dunkin’s Diamonds do well to provide their customers with a personalized service that sees them coming back. Not only does this apply to the shopping experience in-store, but to the services offered well after a purchase is made.

To top the service offered, the diamonds and engagement rings kept at Dunkin’s Diamonds are of really great quality, with beautiful settings and stunning diamonds. However, you will definitely be able to find similar items for a lower price at James Allen or Blue Nile, but it is up to you to decide if giving up the in-store experience is worth it.